childscompetitive intelligencecustomer centric selling (CCS)objectives and key results (OKRs)services(Susskind & Susskind, 2017)(Susskind & Susskind, 2017)Dark Matter Lab, 2020Dark Matter Lab, 2020de Boissieu, 2020de Boissieu, 2020de Boissieu, 2022de Boissieu, 2022